A final update has been released- and it’s a pretty good one for Frontier customers. Frontier Internet and phone services in the city of Alpena have finally been restored.
The service interruption happened after a contractor for the city of Alpena accidentally cut fiber optic cables during the reconstruction of Third Avenue.
This knocked out services for more than 4,000 Frontier customers.
The problems started on tuesday April 11th. After working 24/7, and even in the rain, crews were able to fully restore services on April 16th.